Legal
Privacy Policy
Last updated:
This Privacy Policy explains how CompanionPDF (companionpdf.com) handles information when you use our PDF tools.
1. Who we are
CompanionPDF provides browser-based PDF utilities. Contact: support@companionpdf.com2. What we process
Files you upload
- We temporarily process files only to complete your requested action (for example, compress or merge).
- Uploads are deleted after processing.
- Output files are deleted after download, or within about 15 minutes if unused.
- We do not use your document contents for advertising or training.
Technical data
We may process limited technical data such as:- IP address
- Browser type
- Date/time of request
- Security and rate-limit logs
- Basic cookies needed for CSRF protection and language preference
3. Why we process data
- To provide the tools you request
- To keep the service secure and prevent abuse
- To improve reliability and fix errors
- To comply with legal obligations
4. Legal bases (where GDPR/UK GDPR applies)
- Contract / service delivery: processing your file to run the tool
- Legitimate interests: security, abuse prevention, basic analytics
- Consent: non-essential cookies, if used later
5. Sharing
We do not sell your personal data. We may use infrastructure providers (hosting, security) who process data only to run the website.6. Retention
- Uploaded/result files: minutes (deleted after use or auto-cleanup)
- Security/rate-limit logs: short-term operational retention
- Legal requests may require longer retention when required by law